Metro Phoenix · Residential & Small Business

Tech problems, solved at your door.

Local help with your computers, printers, Wi-Fi and devices. You get upfront flat pricing and a simple promise: No Fix, No Fee.

No Fix, No Fee Upfront flat pricing Local & independent Same-day often available

No Fix, No Fee

If I can't fix it, you don't pay a cent. Simple as that.

Upfront flat rates

You approve a clear price before any work starts. No surprises.

Local & independent

A real Phoenix neighbor, not a faceless call center.

Clear answers

I explain the issue, the fix, and the price before I touch the device.

What I can help with

Everyday tech, handled

From a frozen laptop to a fussy printer to a whole-office network — if it has a power button, I can probably help.

Slow or stuck computers

Won't start, running slow, frozen, or just acting strange — diagnosed and fixed.

Printers & Wi-Fi

Get printing again and put an end to dead zones and dropped connections.

Virus & scam recovery

Pop-ups, malware, or a scam call? I'll clean it up and lock things down.

New device setup

New laptop, phone, tablet or TV set up properly and your files moved over.

Email & passwords

Locked out, can't log in, or drowning in passwords — sorted and secured.

Small-business IT

Workstations, networks, accounts and software for teams without an IT department.

How it works

Easy from hello to fixed

1

Reach out

Call or text (602) 688-4865, or send the quick form. Tell me what's going on.

2

Upfront diagnosis & quote

I figure out the problem and give you a clear, flat price. You approve before any work begins.

3

Fixed — or you don't pay

I get it working, show you what changed, and stand behind it. No fix, no fee.

Honest pricing

Know the price before I knock

Flat residential rates, simple membership pricing, and custom business quotes approved before work begins.

Residential

Home support

$40remote session

Free 15-Minute Phone Consultation. Quick Fix Visit $60, Full Service Visit $90, Security Check Add-On +$30.

  • No Fix, No Fee on standard troubleshooting labor
  • Hardware and advanced services quoted upfront
See residential pricing
Business

Small-business IT

Customquote

Business Technology Assessment, written action plan, and managed services for select clients and referral partners.

  • On-site consultation and technology review
  • Proposals based on business size and needs
See business pricing
From the neighbors

What Phoenix is saying

Real reviews from neighbors on Nextdoor and Google.

"Isaac is very professional. No question is beneath him and he gets right to work so you can be up and running again. He fixed my printer problem and helped me with my phone as well. I will definitely call him again."
N
Nancy M.East Sunnyslope · via Nextdoor
"I had a printer issue after the big power outage. I saw a post for Jackson Tech Rescue, called, and he agreed to come the same day. He was prompt, kind, knowledgeable, and his price is very reasonable — he tells you upfront what to expect. I would recommend him highly."
K
Karol LambSunnyslope Estates · via Nextdoor
"I had an issue with my Ps4 and reached out to Jackson Tech Rescue. They are not even in my state and he helped me. I most certainly will be reaching out with future tech issues."
C
Cristin Bilodeauvia Google review
The Rescue Plan

Never get stuck again — for $19.99/mo

One free support session every month, unlimited phone & text questions, priority scheduling, and 10% off additional labor services.

Request a visit

Tell me what's going on

Takes about a minute. I'll get back to you quickly to confirm a time and price.

What do you need help with?
For your home
For your business
Best time to reach you

Prefer to talk? Call or text (602) 688-4865.

Got it — thank you!

Your request is in. I'll reach out shortly to confirm a time and price. For anything urgent, call or text (602) 688-4865.